Industry News

Editor’s corner—Microsoft ‘friends’ the telecom industry

by Mike Robuck on August 13, 2019
Prior to current CEO Satya Nadella taking the helm in 2014, Microsoft wasn't known for its willingness to partner with other companies. Instead of insisting that the rest of the world subscribe to its products and services, Microsoft has been branching...
0 0

Close to 290M multi-gig Ethernet switch ports to ship over next five years —report

by Mike Robuck on August 12, 2019
A report by Dell'Oro Group predicts that nearly 290 million multi-gigabit Ethernet switch ports will be shipped over the next five years. The report also said that new entrants into the campus switching market could potentially lead to downward pressur...
0 0

India’s Reliance teams up with Microsoft Azure on 10-year alliance

by Mike Robuck on August 12, 2019
India's Reliance Industries, which is the owner of telecom Jio, announced on Monday that it has signed a 10-year partnership with Microsoft Azure. The partnership poses a direct challenge to rival hyperscale cloud providers Amazon Web Services and Goog...
0 0

CenturyLink draws up its playbook for edge compute services

by Mike Robuck on August 12, 2019
CenturyLink served up its blueprint for edge compute services on Monday that will serve enterprise customers, cloud providers and wireless carriers. CenturyLink has booted up more than 100 initial edge compute locations across the U.S. to provide a ran...
0 0

8 Ways to Use AI in the Contact Center

by Michael Sisselman on August 12, 2019

Are organizations attempting to use artificial intelligence (AI) in the contact center? Yes, without a doubt. New research from Vanson

The post 8 Ways to Use AI in the Contact Center appeared first on Avaya Connected Blog.

0 0

GTT’s stock plunges after Thursday’s second quarter earnings report

by Mike Robuck on August 9, 2019
GTT Communications saw its shares drop by 46% after the market closed on Thursday due its dismal second quarter results. According to a story by Seeking Alpha, Thursday was GTT's worst day on the stock market since 2012.
0 0

Windstream’s Q2 revenue drops as it continues to negotiate Chapter 11 waters

by Mike Robuck on August 9, 2019
While Windstream Holdings is continuing its battle against former spinoff Uniti Group, the company's second quarter revenue was down. On Thursday's earnings call, Windstream CEO Tony Thomas said his company is looking to amend its lease agreement with ...
0 0

Industry Voices—Doyle: State of play for white box switch deployments by CSPs

by Lee Doyle on August 8, 2019
White box switches with network operating systems (NOS) offer significant benefits in terms of cost and flexibility as compared to traditional switches and routers. Leading CSPs have started initial deployments of white box solutions in their data cent...
0 0

Masergy updates its SD-WAN portal to include UCaas analytics

by Mike Robuck on August 7, 2019
Masergy has updated its Intelligent Service Control (ISC) web portal to give its customers a unified view of their SD-WAN applications. Web portals have become table stakes for SD-WAN vendors and telco SD-WAN services as their customers clamor for more...
0 0

Industry Voices—Chua: SD-WAN fruit punch — a market share galore

by Roy Chua on August 7, 2019
Comparing SD-WAN market share numbers is like comparing apples to pears to oranges, according to AvidThink's Roy Chua. In this Industry Voices blog, Chua takes a look at the SD-WAN numbers from various research reports.
0 0