Industry News

Frontier accused of overcharging former Verizon customers for broadband, video services

by Sean Buckley on October 20, 2017
Frontier’s integration of Verizon's California, Texas and Florida (CTF) properties may be complete, but customer pain related to erroneous charges for broadband and video services continues in parts of Florida.
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Verizon’s fiber-centric focus isn’t enough to overcome enterprise revenue declines

by Sean Buckley on October 20, 2017
Verizon has set a focus on providing fiber-based services to consumers and business customers, but in the near term the service provider’s wireline business continues to see revenue pressure.
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MegaPath adds Fortinet security to its SD-WAN portfolio

by Sean Buckley on October 20, 2017
MegaPath has integrated Fortinet cybersecurity technology into its SD-WAN portfolio, giving its customers another option to thwart a growing tide of cyberattacks on businesses.
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IT Pros and Entrepreneurs: Tap the Smart Home Market

by Larry Alton, business consultant on October 20, 2017
IT pros ready for a change should consider the smart home market to leverage skills such as IT security, networking and development.
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Google Fiber’s wireless leader Barr suddenly departs

by Sean Buckley on October 19, 2017
Google Fiber’s wireless leader, Charles Barr, has left the company, marking the latest in a string of executives to leave the internet search giant’s broadband venture management team.
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Recognizing Greatness: NYC311 Drives Next-Gen CX with Major Milestone

by Patti Moran on October 19, 2017

Simple, instant and natural engagement is at the heart of the next-gen CX (Customer Experience). Not every company can effortlessly

The post Recognizing Greatness: NYC311 Drives Next-Gen CX with Major Milestone appeared first on Avaya Connected Blog.

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Adtran’s Stanton: Carriers’ transition to a true SDN open network architecture will happen over time

by Sean Buckley on October 19, 2017
Adtran may be an advocate of helping its Tier 1 telco customers drive SDN and virtualization into their last mile networks, but the vendor is being realistic about the pace of this migration as one that won’t occur overnight.
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CenturyLink, Frontier, Windstream’s Q3 broadband, consumer results face cable’s 1 Gig push, says analyst

by Sean Buckley on October 19, 2017
When CenturyLink, Frontier and Windstream release their respective third-quarter earnings in the coming weeks, the key metric on investors’ minds will be broadband subscriber performance, particularly as customers churn to cable operators like Comcast that are offering competitively priced 100 Mbps to 1 Gbps services.
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Nokia, Amazon Web Services partner to facilitate service provider, business cloud transition

by Sean Buckley on October 19, 2017
Nokia has established a strategic alliance with Amazon Web Services with an eye toward helping service providers and their business customers migrate applications to the cloud.
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Verizon’s Ellis: Fiber is a key growth component for our wireline business

by Sean Buckley on October 19, 2017
Verizon, like other wireline telcos, is at a network crossroads of sorts: The telco operates a copper-based business that continues to decline in terms of revenue, alongside a growing fiber business and increasingly fiber-centric network.
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