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SOLUTIONS
IP Telephony Solution - Efficiently manage call routing, work distribution and more.

 

Introduction:

Branch Connect voice & data communicationBlue Tooth Image solutions are complete branch office communication systems that provide low Total Cost of Ownership (TCO), excellent Return On Investment (ROI), and IP Telephony migration investment protection.

 

 

 

Overview: 

Branch Connect solutions feature intelligent voice communication capabilities that can meet the specific requirements for any type of enterprise. For example, Branch Connect solutions can be designed to provide simple yet intelligent and dependable voice communication systems or the solutions can be designed as powerful, high value business communication systems with the capabilities of IP applications that integrate into key business processes.

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Every Branch Connect solution is designed utilizing the advanced framework of the Avaya Communication Architecture to provide highly available, secure, open interoperable communication solutions. The highly cost effective Branch Connect solutions for the distributed enterprise provide the intelligent advantages of Avaya applications, services and systems.

 

Some alternative Branch Connect Solutions include:

  1. Standalone branch systems with dependable voice communication capabilities:
    Standalone systems that can migrate to centralized deployments.
    Secure Voice Over IP Telephony system - messaging options and services.
  2. Centralized deployment of all branches that are connected to HQ communications:
    Provides lower Total Cost of Ownership, more capabilities than standalone systems.
    Distributed IP Telephony system, application - management, messaging, & services.
  3. Centralized IP Telephony design with enhanced communications applications - choose:
    Contact Center, Audio, Video and Web Conferencing, Integrated Desktop Communications, SIP applications, Mobility, Unified Communications, and more.
    Provides lower Total Cost of Ownership, and higher Return on Investment.
    Distributed IP Telephony system, application - management, messaging, & services.

Typical benefits of deploying an Avaya Branch Connect Solution include:

  • A series of stand-alone systems or centralized communication applications connected to empower employees working at branch locations.
  • The right set of communications applications for users that provide the right voice capabilities from any branch location.
  • Enables the end-customer experience to be properly supported regardless of where the contacted party is currently located.
  • Enables the virtual organization, where resources can be leveraged throughout the enterprise.

Business Benefits

  • Low total cost of ownership (TCO) via Avaya IP Telephony.
  • Increased productivity, high return on investment with enhanced applications.
  • Highly available reliable, secure, intelligent voice communications.
  • Provides the right set of voice capabilities at the branch edge closest to customer.
  • Connects the "disconnected branch majority" with powerful PBX capabilities to help the enterprise maximize brand impact from any branch location.
  • Virtually eliminates the distance between locations, to provide high quality services throughout a distributed enterprise.
  • Provides a flexible, adaptive architecture for growth, agility, investment protection.

 

Applications Everywhere

 

Introduction:

An enterprise communication system serving many locations that extends the headquarters capabilities throughout the organization, provides seamless communications while reducing overall management costs.

 

Overview:

Avaya MultiVantage™ Applications Everywhere is an enterprise-wide communication solution where the MultiVantage Communications Applications are centralized, but distributed throughout the enterprise using a survivable architecture. This allows all employees to access the same set of communication applications throughout the enterprise, simplifying the user experience and reducing the need for training and support. Also, system management and administration is reduced as fewer systems and applications need to be managed and maintained.

 

MultiVantage Everywhere reduces the total cost of ownership with fewer systems to manage and maintain. Support costs are also reduced as users experience the same user interface throughout the enterprise, for both the applications and the telephones. Costs associated with moves, adds, and changes (MAC) are further reduced since the enterprise is served by centralized communication applications. Ultimately, powerful applications usually only deployed in larger locations, are now extended to smaller branch locations to improve employee efficiency.

 

Business Benefits

  • Improves efficiency by consolidating communication assets and reducing overall system management costs.
  • Enhances mobility for users by providing access to communications applications from any location.
  • Enables the virtual organization where resources throughout the enterprise can be leveraged.
  • Simplifies and enhances user experience and reduces training/support requirements through uniform deployment of enterprise-wide features and dial plan.
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