We are in the forefront of more complex communications systems every day which can leave your system vulnerable to a multitude of performance concerns. Voice & Data Networks brings together certified expertise along with a unique portfolio of services that enable businesses like yours a reduction in the cost of operations while maintaining system uptime, security and reliability. Implementing a maintenance plan will result in significantly less down time, giving your customers and employees consistent reliable access to your business which equates to revenue.

Why Choose VDN? Our status as a 3 Star Platinum Business Partner will give you the support you require with regards to either our own VDN branded maintenance program or Avaya direct maintenance. In the event an issue needs escalation, we have dedicated support with the Avaya Business Partner Care Center and access to the highest tiered technical support as well as priority queuing in the Technical Services Organization. We hold the highest certifications available within Avaya's Business Partner Community today to meet all your maintenance requirements.

With VDN maintenance we offer you the choice of multi-tier maintenance programs that allow you to structure your maintenance coverage in the manner that best fits your needs. We offer Intelligent Switch Alarm Monitoring (ISAM) so you can rest assured knowing that your systems will be monitored 24X7. We also have a Disaster Recovery Plan in place in the event of an unplanned outage or major catastrophe. These plans are included right in your maintenance coverage at no additional cost to you.