AvayaTM Unified Communication Center 1.2 provides seamless access to important
information and communication tools via speech commands, wireless handheld devices,
or a Web browser.
The AvayaTM Unified Communication Center solution is created for enterprises with highly
mobile and collaborative individuals, such as executives, sales people, and professional
specialists. These key work groups require a high level of effective interaction with
customers, associates, and partners every day.
The AvayaTM Unified Communication Center powers productivity and responsiveness
through seamless access to critical communications tools, business applications, content,
and transactions throughout the business day. It simplifies the way users connect,
collaborate, share information, and manage their time -- wherever they are located or
whatever device they use.
Whether through a Web browser, a wireless device, or a speech command, AvayaTM
Unified Communication Center allows users to seamlessly access rich calling and
conferencing capabilities for easy collaborative working sessions. Avaya Unified
Communication Center has quick and easy message handling for effective message
management, integrated access to directories and databases for contact and
information management, and virtual 24/7 assistance to calendars and tasks for
increased personal efficiency. The result? Facilitation of better, faster decisions for a more
competitively differentiated enterprise.
The AvayaTM Unified Communication Center includes three powerful applications:
- AvayaTM Web Messaging: a browser-based,Web and wireless data application that
provides users with basic message management for their Avaya voice messaging
system.
- AvayaTM Web Collaboration: a browser-based,Web and wireless data application that
provides users with control of the telephony and conference features of their DEFINITY®
server or AvayaTM S8700 communications system.
- AvayaTM Advanced Speech Access: lets subscribers use spoken commands to access
and manage their voice and e-mail (Microsoft Exchange only) messages, place calls,
and conference using a sophisticated set of call handling features and access
Microsoft Exchange for personal contacts, calendar, appointments, and task
management.
Release 1.1 provides the option for offering Advanced Speech Access as a separate
application.
These applications reside on customer-provided Microsoft Windows 2000 servers and they
work with Avaya messaging and communications servers and customers' Microsoft
Exchange e-mail servers to deliver the full value of the Avaya Unified Communication
Center.
