Thanks to search engines like Google and the web of vendor partners most companies develop as they grow and change, there is no shortage of information discussing technology and the business issues it addresses. Although many websites attempt to sell products and services, most provide multiple sources of "free" information for educational purposes. We offer these links to aid your search:
www.avaya.com : Avaya is leading the way in the world of modern business communications with solutions that enable companies to turbo-charge their business processes. The capabilities we offer profoundly transform the way companies do business, and our 100-year heritage, combined with insights from global customer experts, has helped Avaya become the industry's most innovative thought leader.
www.cisco.com : Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco's Internet Protocol-based (IP) networking solutions are the foundation of these networks.
www.gartner.com : For tens of thousands of technology professionals, Gartner Research is an indispensable daily resource. It's what you need to know, what you need to do, where you need to look, and who you should be paying attention to. It's independent, insightful, and instantly applicable to your business challenges. It's like having hundreds of analysts thinking about your issues. The answers are always there when you need them. Only Gartner Research delivers this to you. As generations of IT professionals have learned, there is no substitute.
www.frost.com : Our partnership services provide you with the innovative solutions to maximize your growth opportunities and dominate your competition. Our methodology is designed to empower you with global perspective in four distinct disciplines: technical; econometric; application; and market.
www.ccng.com : In 1991 when the original group of call center management got together for their initial meeting, it was suggested and agreed that our association of members would be called the Call Center Network Group (CCNG). CCNG has the unique focus of providing educational information and face-to-face networking through a membership organization. The common vision of CCNG Members throughout the network is to provide call center professionals with the opportunity to give and get both knowledge and support from their professional peers and trusted advisors.
Guide to Telecommunications Technology: Book Description: Comprehensive introduction to Telecommunications provides in-depth explanations of transmission technology, media, topology, protocols, hardware, signaling, switching, and multiplexing. About the Author: Tamara Dean has worked in the field of networking for over 14 years. She began her career at the FCC, analyzing the equipment and facilities records of AT&T and the RBOCs. Later she spent several years maintaining LANs with mixed clients, remote access, and Internet connectivity at a pharmaceutical firm and then at the University of Wisconsin.
www.inaau.org : The International Alliance of Avaya Users mission is to be the user group for customers of Avaya products and services. Through our business partnership with Avaya, Inc. and their Business Partner organizations, we influence product, service, and policy direction for the benefit of the membership. We share value-added global business communications solutions with the membership through open communications forums.
http://physorg.tradepub.com : Free publications about telecommunications technology and management.
http://en.wikipedia.org/wiki/Communication : Communication definition, examples, technology.
http://www.eweek.com : A comprehensive vertical search directory of enterprise technology, solutions, research, award winning editorial content, reviews and advice to help technology buyers make informed purchasing descisions.