At Voice & Data Networks, we're proud to be a different kind of Telecommunications Partner. With over 12 years experience in this business we know the most important element in our mix is you, the customer. We also focus on our people, recruiting and retaining the best, our partnerships with the best the industry has to offer, and of course Business Solutions to meet your needs. Continue on and let us tell you what we're all about.

IT'S ABOUT YOU, OUR CUSTOMER.
We are very proud of our long standing tradition of customer excellence. As winners of the prestigious Avaya Alti Award for Customer Excellence, our customers have voiced over 93% overall good/excellent rating in overall products and services satisfaction. As we continue to grow our business, customer service stands at the forefront and we strive to deepen our service offerings and continually improve in our service delivery. New CRM and back office system implementations have strengthened our ability to provide timely product shipment and billing that is understandable and accurate.

IT'S ABOUT OUR PEOPLE.
We are a medium-sized company and our growth has been steady, yet well-managed. Our employees come from a diverse background and bring many areas of expertise which makes us unique to our competitors.

We have a very experienced Avaya team, including several who spent an entire career in the AT&T/Bell/Lucent/Avaya system. These people bring us the best of the Avaya product, system, and process training, but more importantly - they bring us the years of experience for which there is no substitute. From system design, to project management, to software specialists, our team has the background, training, and experience to ensure a successful project implementation for the convergence of both your voice and data needs.

Our technical support teams now include certification in Microsoft, Cisco, and HP, and we have well-established partners for areas of expertise that reach beyond our core business when needed.

You will be pleased to know that Voice & Data Networks, Inc. is a PLATINUM-CERTIFIED Business Partner for Avaya. At this time, only a select few Avaya Business Partners nationwide have achieved this status! This required a personal commitment from each member of our team, as this certification is awarded based on (1) independently verified customer satisfaction status, (2) trained and certified technical pre- and post-sales teams, (3) demonstrated expertise in emerging technologies. Ask us about this certification - we are quite proud of our accomplishment and happy to tell you more.

Our headquarters office and warehouse is located in Minneapolis, Minnesota with regional offices in Denver Colorado, Columbus Ohio, Boston Massachusetts, and Scottsdale, Arizona.

IT'S ABOUT OUR BUSINESS SOLUTIONS.
Voice & Data Networks provides a full range of Enterprise Communication Integration Systems, Applications and Services. Our experience and strengths have not only been in providing these solutions, but also in integrating the technology into new applications and your existing corporate infrastructure and culture. Our Customers have told us it's all about Integration, whether it is Customer Relationship Management (CRM), Voice Networking, Data Networking, Unified Messaging, Call Centers, or IP Telephony.

Enterprise Communication Integration Systems:
Voice & Data Networks sells and supports the full range of Avaya products, including: Multi-Vantage, all Definity systems and IP Telephony products, ECLIPS, Merlin Magix, IP Office, and Partner ACS.

Enterprise Communication Integration Applications:
Voice & Data Networks sells and supports a comprehensive suite of leading Business Applications, including: Customer Relationship Management (CRM), Voice Networking, Data Networking, Data Integration, Messaging, and Voice over IP. Additionally, the following networking topologies are also supported: DCS, ATM, TDM, VoIP, VoFrame, QSIG, DSL and VPN.

Enterprise Communication Integration Services:
Voice & Data Networks provides the following services: Engineering/Design, Project Management, Programming, Testing and System Administration.

Refurbished Avaya Product:
Yes, there is value in having access to refurbished equipment for the right application. Often, bundling used equipment with a new system helps you keep within budget and get all the other "extras" that you want. Many large companies are finding a significant value in this solution. Whether you are seeking to sell excess inventory, or looking for used equipment in good condition at the right price, refurbished gear is part of our history and we'll be happy to talk with you about how this option can work to your benefit.


IT'S ABOUT OUR PARTNERSHIPS.
To provide you with the best solutions possible, Voice & Data Networks, Inc. has aligned our business around industry leaders: Avaya, Cisco Systems, Microsoft, and Hewlett Packard. Voice & Data Networks, Inc. is authorized as a business partner or Value Added Reseller for each of these companies.